Automation First Approach planning brief AUTOMATION FIRST REVIEW Outcome the customer or team needs: Current repeated steps: Steps we can remove: Inputs we can standardise: Rules we can write clearly: Decisions requiring a person: One source record: Cancellation and correction path: Manual pilot observations: Normal and exception examples: Pause procedure: Evidence needed before expansion: From Automations For Business https://automationsforbusiness.com/blog/automation-first-approach