Copy this quote follow-up automation brief QUOTE FOLLOW-UP AUTOMATION BRIEF Service and quote type: Eligible trigger and purpose: Quote ID and revision source: Contact ID and email source: CRM/deal status source: Sender account and conversation ID: Responsible owner: SEQUENCE Step | Business purpose | Delay | Message | Single next action Maximum automatic steps: Working days, timezone, sending hours and holidays: Next eligible timestamp rule: BEFORE EACH SEND Reload current contact and deal: Check new inbound conversation messages: Check suppression and owner pause: Check quote expiry and revision: Check already-sent/reserved step: STOP AND RESUME Reply handling: Closed-deal handling: Stop request handling: Owner pause/resume policy: Unconnected-channel update route: RELIABILITY Durable step key and concurrency rule: Send receipt/message ID: Uncertain-send reconciliation: Failed-state-check route: PILOT Reply during wait: Deal closes before send: Suppression or owner pause: Duplicate due step: Mailbox failure and uncertain send: Expected outcomes and owner acceptance: Leave out passwords, API keys, and confidential customer data. From Automations For Business https://automationsforbusiness.com/blog/quote-follow-up-sequence