Referral workflow planning brief Referral route: Programme rules and version: Referrer identifier: Introduction identifier: Enquiry system: Required fields: Duplicate rule: Attribution dispute owner: Follow-up owner and response window: Qualification evidence: Reward approver: Fulfilment record: Cancellation or correction rule: Pilot test cases: From Automations For Business https://automationsforbusiness.com/blog/referral-program-automation