What Is Process Automation planning brief

PROCESS TO AUTOMATE
Business outcome:
Event that starts the process:
Case or booking reference:
Required information:
Steps software may complete:
Decisions a person must make:
Who owns a waiting case:
Cancellation rule:
Duplicate-request rule:
Evidence needed before closing:
Normal test and expected result:
Exception test and expected result:
Current completion time and correction count:
Pilot owner and review date:

From Automations For Business
https://automationsforbusiness.com/blog/what-is-process-automation